State Street Sound
Privacy Policy

Effective Date: 01/01/2026

State Street Sound (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our website and services.

1. Information We Collect

We may collect the following types of personal information:

Name

Email address

Phone number

Mailing address

Payment details (if applicable)

Any other information you voluntarily provide

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage appointments, or orders

To send updates, reminders via email or SMS

To respond to inquiries and provide customer support

To improve our services and offerings

To comply with legal obligations

3. SMS Messaging

If you provide your phone number during repair request, scheduling an appointment or using our contact form, you may receive SMS (text) messages from State Street Sound. These messages may include:

Appointment reminders or confirmations

Service updates or alerts

By opting in, you agree to receive SMS communications from us. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP to any SMS message you receive from us. Reply HELP for assistance.

We do not share your mobile number with third parties for marketing purposes.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share data with service providers who help us operate our business, such as email or SMS platforms, under strict confidentiality agreements.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal data. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights and Choices

You may:

Opt out of marketing communications at any time

Request access to or deletion of your personal information

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

State Street Sound

[email protected]